Information Communication Technology Specialist Job at Milestone Technologies, Inc., Santa Clara, CA

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  • Milestone Technologies, Inc.
  • Santa Clara, CA

Job Description

This is a JUNIOR level IT Corporate Communications role.

12-month project - ONSITE in Santa Clara, CA. Candidates must currently reside within commutable distance.

Two years of experience working with internal technology teams to draft IT Communications.

$35.00 an hour w2 - PLEASE - NO CORP TO CORP

Are you on the job market?

We are looking for a Junior level IT Communications Specialist who will serve as the vital link between technical teams and the broader organization, ensuring that complex IT initiatives are communicated clearly, effectively, and consistently. This role is responsible for developing and delivering engaging content that translates technical information into accessible language for diverse audiences. As part of the IT Operations team, the IT Communications Specialist will support internal communication strategies, stakeholder engagement, and event coordination to enhance understanding and adoption of IT services, projects, and changes across the organization.

Key Responsibilities :

  • Write, edit, and publish high-quality content for IT communications, including newsletters, announcements, intranet updates, and other internal communication channels.
  • Collaborate with IT teams to develop and implement communication plans that support project rollouts, system updates, and other IT initiatives.
  • Partner with internal stakeholders to understand their communication needs and ensure alignment and consistency in messaging across departments.
  • Translate complex technical information into clear, concise, and user-friendly content tailored for non-technical audiences.
  • Assist in planning and executing IT-related events such as go-live communications, team all-hands meetings, and other internal events, including related promotional and follow-up communications.

Skills :

  • 2+ years of experience in a corporate communications role, preferably within an IT or technical environment.
  • Proficiency with communication tools and platforms (e.g., Microsoft 365, SharePoint, Teams, email marketing tools).
  • Knowledge of visual communication tools (e.g., Canva, Adobe Creative Suite).
  • Basic understanding of project management methodologies (e.g., Agile, Scrum).
  • Familiarity with IT terminology and systems is a plus.
  • Experience with change management communications.
  • Exceptional writing, editing, and proofreading skills.
  • Strong understanding of communication strategies and stakeholder engagement.
  • Ability to manage multiple projects and deadlines in a fast-paced environment.
  • Positive, can-do attitude with a strong commitment to customer service.
  • Team player with a collaborative mindset and willingness to support colleagues.
  • Bachelor’s degree in communications, English, Technical Writing, Information Technology, or a related field

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