Exhibitor Services Representative Job at Convention & Show Services, Detroit, MI

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  • Convention & Show Services
  • Detroit, MI

Job Description

Convention & Show Services (CSS) is a leading provider of exposition services, headquartered in Metro-Detroit. We have been providing general service contracting needs for tradeshows, conventions, corporate events, and meeting planners for the past four decades.

We are seeking an Exhibitor Services Representative to assist our Event & Sales Department in daily tasks. The right candidate must be available to work overtime when needed, including weekends (based on event schedule). This is a great opportunity for those seeking a career with possibilities for advancement, all while working in the heart of downtown Detroit!

This full-time position is responsible for assisting exhibitors at trade shows/conventions produced by CSS. ESR’s are responsible for all customer service support functions, such as fulfilling orders, handling customer inquiries within an appropriate and timely manner, handling invoices, as well as other administrative and customer service duties. 

WHO YOU ARE:

  • 2 or more years of customer service experience (retail, hospitality, etc).
  • Convention/tradeshow services experience is a plus.
  • Strong computer knowledge, with proficiency in Microsoft Office/365 products, emphasizing Excel, Word, Outlook, and Teams.
  • Exceptional communication (verbal and written) and interpersonal skills.
  • Experience working independently and participating as a team player to achieve departmental and company goals.
  • In a fast-paced environment balance multiple- tasks and meet deadlines.
  • The successful candidate is confident, assertive, flexible, and required to work well under pressure in a time-critical environment.
  • Must be detail-oriented, possessing exceptional organizational skills.
  • Maintain a positive "can-do" attitude.

We are only meeting with candidates who want a career, so please only apply if you are serious about making the commitment. Serious candidates can contact us for additional information regarding job responsibilities, work environment, Pay & Benefits.

Job Tags

Full time, Work at office, Flexible hours,

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