Job Description

Chief Operating Officer (COO) – TrailRax

Woods Cross, Utah | On-Site

About the Opportunity:

TrailRax is seeking an experienced operations leader to step in as Chief Operating Officer (COO). This confidential search is for a founder-led company looking to bring in mature, strategic leadership to run daily operations and help scale the business to the next level.

This is a critical leadership hire — ideal for someone who’s served as a Director of Operations, VP of Operations, GM , or early-stage COO , and is ready to take full ownership of operational excellence and team leadership.

What You’ll Own:

• Lead all internal operations — including production, supply chain, fulfillment, and, sales/marketing, and customer experience
• Implement systems and processes to improve performance, efficiency, and profitability
• Serve as a trusted partner to the CEO and help translate vision into execution
• Provide strong leadership to a growing team, mentoring department leads and setting performance expectations
• Bring stability and structure to a family-run business navigating its next phase of growth

Ideal Background:

• 8+ years of operational leadership experience in a manufacturing, consumer product, or DTC environment
• Experience scaling an early-stage company or running day-to-day operations in a founder-led business
• Experience in implementing EOS (entrepreneurial operating system)
• Demonstrated success in team building, change management, and process optimization
• High EQ and maturity — someone who can lead in complex environments and unify a team
• Passion for product, consumer experience, and hands-on leadership
• Must be based in (or willing to relocate to) the Salt Lake City area — this is an on-site role

Compensation:

• Competitive base salary
• Performance-based bonus structure
• Long-term upside through stock appreciation rights or future equity tied to growth milestones

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